Lean Office
More than ever before, today's office and administrative environments represent significant improvement potential. When you consider that 75% of your organization's opportunity for waste elimination can be found in areas other than manufacturing it is vital that you begin to look at your upstream and downstream transactional administrative activities in your quest to become a Lean enterprise.
Less visible than on the shop floor, waste and inefficiencies are pervasive in administrative flows and lead to long customer response times, long lead times and quality problems. But translating the Lean techniques for application in an administrative environment isn’t always easy.
Productivity has developed a highly effective learning process designed to achieve concrete results applying Lean techniques to administrative processes.



